Does the TSA know what social media is?

Often the TSA will put out a press release and the media will buy it hook, line, and sinker. The Washington Post has done just that (under the guise of something called the Partnership for Public Service *), extolling the TSA’s use of so-called social media to help passengers. The Post also profiles the TSA’s social media guru. Of course, TSA social media seems to be top-down, TSA-run websites, and many of the initiatives they mention are, in reality, barely used.

TSA: Blogging on the taxpayer’s dime

The TSA created the TSA Blog with its first published article by Kip Hawley on January 30, 2008. Hawley wrote: “Our ambition is to provide here a forum for a lively, open discussion of TSA issues.” The public was also introduced to Blogger Bob Burns, who is TSA’s Chief Blogger to this day. Other bloggers have come and gone over the years.

The early days seemed to fulfill the promise of open discussion. But that promise died rather quickly, like so many TSA promises have. Continue reading “TSA: Blogging on the taxpayer’s dime”

Cupcakegate revisited

“Don’t you just love the font we picked for the Wicked Good to Go label?”

“I think we should go with gold string bows, not silver!”

“Don’t you know that gold won’t go with the pink label? They have to be silver.”

“Why two spoons? Americans are pigs – they’ll only need one.”

“Shouldn’t we just call it Wicked to Go? What on earth does ‘wicked good’ mean?”

After recently receiving two Wicked Good Cupcakes® from a friend who lives in Cohasset, Mass., the home of the infamous cupcake-to-go in a jar, I’ve decided I just can’t let cupcakegate die. The incident illustrates the absolute lack of proper reasoning or common sense that seems to be the hallmark of the TSA, this $8 billion agency designed to “protect us,” yet that more often just harasses us. Continue reading “Cupcakegate revisited”